Survey Sent To: Jessica H
11/19/2018 10:42 AM
Model: Konica Minolta 308
Call Closed: 11/19/2018 11:56 AM
Technician: Shandon
Eating originals through adf. Check & clean. Hrs 7:00 – 3:30pm.
Rate our dispatch overall (ease of placing a service call etc.)
10 of 10
Always prompt and timely
Communication to keep me informed if needed
10 of 10
Technician left the equipment repaired to your satisfaction
10 of 10
Technician explained the problem/resolution/provided training if needed
10 of 10
Rate our Technician overall
10 of 10
How likely is it that you would recommend our company to a friend or colleague?
10 of 10
Would you like our new process where we can email you when your service call is entered , email
again when the technician is dispatched (so you know which tech / on the way) and email you again
when your equipment is fixed (in case you miss them)?
I already have it and I like it.
