I received a call for help in which a customer could not print a 4 page PDF to a new Konica Minolta C284e color copier/printer/scanner. The machine stated “Please load 11 x 17 paper”. The customer did not have any 11 x 17 paper. Once I determined the original size of the PDF pages were 11 x 17 I instructed the customer to select the print icon then select “Fit” under “Page Sizing & Handling” of the of the print dialog box. The PDF’s printed on letter size paper and was a temporary solution until the customer obtained the proper size of paper.
Servicing Konica Minolta MFP copiers and printers in the Houston Metro area.