Shen kindly responded to the service survey sent to her regarding a service call on her Konica Minolta C224e that occurred on December 16, 2019.
Rate our dispatch overall (ease of placing a service call etc.) 10 of 10
Communication to keep me informed if needed Not applicable
Technician left the equipment repaired to your satisfaction 10 of 10
Rate our technician overall 10 of 10 “Caleb also advised that Google print will be replaced in the next year. We have many users on Google print. We will need to be aware of when and what changes occur that will affect our end users.”
How likely is it that you would recommend our company to a friend or colleague? 10 of 10