phone : 281-443-2996

104 Lockhaven Dr. | Houston, TX 77073-5500

Service Survey Result for Miguel

Survey Sent To – Patrick

Call Opened: 11/28/2018 11:17 AM

Model: Samsung ML-3712ND
Call Closed: 11/28/2018 2:14:00PM

Technician: Miguel

Dispatched: 11/28/2018 1:34 PM

Arrival Date: 11/28/2018 1:53 PM

Dispatcher/Call Description: Matilde/Needs paper message but has paper

Rate our dispatch overall (ease of placing a service call etc.)
10 of 10

Communication to keep me informed if needed
10 of 10

Technician left the equipment repaired to your satisfaction
10 of 10

Technician explained the problem/resolution/provided training if needed
10 of 10

Rate our Technician overall
10 of 10

How likely is it that you would recommend our company to a friend or colleague?
10 of 10

Thank you Miguel for providing great Customer Service!

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