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Konica Minolta Honors Office Systems of Houston, TX with
2015 Pro-Tech Service Award for Service Excellence
Ramsey, N.J. and Houston, TX – January 2015 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Office Systems of Houston, TX has been honored with a 2015 Pro-Tech Service Award at the Art of Disruption Dealer Conference in Los Angeles. Presented by Konica Minolta CEO, Tom Taiko, President and COO Rick Taylor and EVP, Dealer Sales, Alan Nielsen, the Pro-Tech Award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”
A Pro-Tech Service Award winner again, Office Systems of Texas, headed by George, President, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain the Pro-Tech standard, each element of Office Systems of Texas operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“Office Systems of Texas has again achieved Konica Minoltas Pro-Tech Service Award which recognizes those Konica Minolta providers who are able to demonstrate an exceptional commitment to customer support and satisfaction. It is a symbol of quality, an assurance of professional, reliable service and maximum performance for your Konica Minolta office products. The Pro-Tech Service standard is difficult to achieve and the evaluation procedure is exhaustive. Every element of the service operation – management skills, inventory control, technical expertise, dispatch systems, customer satisfaction and more – is scrutinized and measured. This rigid standard is the very reason this award has become such a powerful symbol of competence and proficiency. To be chosen to become a member of this select group is indeed an honor.” says James Snelling, Office Systems of Texas.
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is one of the world’s leaders in information management focused on enterprise content, technology optimization and cloud services. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant of the 2015 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.
About Office Systems of Texas
For more than three decades, Office Systems of Texas has been a leading provider of Konica Minolta and Samsung business products in the greater Houston area.
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