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Unwanted Lines or Streaks

Unwanted lines or streaks are printed out on your copies or scanned images! If these lines or streaks are missing from your print jobs and only appear on copies & scanned images then most likely the culprit is the “scan-thru” glass. The scan-thru glass is located either to the left or right of the original glass. It is much smaller than the original glass. To clean the scan-thru glass just use a paper towel dampened with glass cleaner or alcohol and remove any ink or other debris from the surface of the scan-thru glass. If cleaning the scan-thru glass did not resolve the problem your machine may require a service call.

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