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Ricoh CEO details plans for future

  • Interview published in Japan Times magazine of Jake Yamashita, president and CEO
  • Sales in its DocuWare ECM division up 48% in Europe in 2020
  • Aims to shift to a digital services company
  • Goal of 150 billion yen in operating profits by 2025
  • Reorganizing company into 5 divisions:
    • Digital Services (office and remote task solutions, workflow solutions and digital transformation)
    • Digital Products (printers, MFPs, etc.)
    • Graphic Communications (PPS, IP, etc.)
    • Industrial Solutions (thermal and industrial products0
    • Futures (healthcare technology, inkjet printed batteries, Smart Vision, new materials, 3D printing, energy harvesting)
  • Will reduce headquarters employees from 3200 to 1600 in 5 years
  • For FY2022, goal is that Digital Services will by 39% of total sales
    • 41% of sales will be Digital Products
  • For FY2023, goal is 40% from Digital Services and 39% from Digital Products
  • For FY2025, goal is 42% from Digital Services and 355 from Digital Products
    • Digital Services will generate 54% of operating profit
    • Digital Products = 25% of operating profit
  • Expects about 30% in-office employee attendance rate
  • Pledged to spend $2.8 billion on acquisitions
  • Is “pursuing alliances with competitors in the A3 color MFP market”
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