phone : 281-443-2996

104 Lockhaven Dr. | Houston, TX 77073-5500

Good job OSOT!

Sofia, good job on dispatching this service call. and Shandon, thanks for doing a good job on performing the service.

The customer called our office at 4:42 pm on 8/20/18.

We arrived at the customer’s office at 10:29 am on 8/21/18 and completed the call at 11:00 am the same day.

Rate our dispatch overall (ease of placing a service call etc.)
9 of 10

 

Communication to keep me informed if needed
9 of 10

Technician left the equipment repaired to your satisfaction
10 of 10

Technician explained the problem/resolution/provided training if needed
5 of 10

machine said it needed regular maint.
Rate our Technician overall
10 of 10

Target 6

Scale 0-10
How likely is it that you would recommend our company to a friend or colleague?
10 of 10
Target 6
Scale 0-10

 

We appreciate our customer, Debra, providing this information that will enable us to improve our customer’s experience!

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