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IRS to use fax to solve issues

  • Is requesting that companies to fax in tax forms on paper
  • Most IRS employees are working from home during COVID-19 pandemic, so are unable to access mail sent to IRS offices
  • Can not accept scan to email
  • “There is so much mail that the post office can not hold it so we are literally holding it in trailers until our employees can get back”; stated Sunita Lough, IRS commissioner
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