The latest Better Business Bureau Newsletter has an interesting article regarding Digital Document Management and how it differs from Scanning. The article by Holly Uverity of Office Organizers describes what the Digital Document Management System does above and beyond just scanning. Ms. Uverity goes on to inform the reader the DDMS encompasses workflow processes, compliance and organization. She provides tips on what to look for in a Digital Document Management System including having backup procedures and making sure the company you choose has a local office and a single point of contact in case of a question or problem. I especially like her admonishment to “declutter before you digitize, so you’re not digitizing junk”.