Completed Date: 11/30/2018 3:54 PM
Survey Sent To: Marie
Call Opened: 11/28/2018 12:09 PM
Model: Konica Minolta C308
Call Closed: 11/28/2018 2:15 PM
Technician: Andrew
Dispatcher/Call Description: Deborah/machine is locked up & not printing
Rate our dispatch overall (ease of placing a service call etc.)
10 of 10
Communication to keep me informed if needed
10 of 10
Technician left the equipment repaired to your satisfaction
10 of 10
Technician explained the problem/resolution/provided training if needed
10 of 10
Rate our Technician overall
10 of 10
How likely is it that you would recommend our company to a friend or colleague?
10 of 10
Good job Drew!