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Security

Global Travel Service Website Fined for Regulatory Compliance Violation Following a Data Breach

Booking.com, one of the world’s leading digital travel companies and part of Booking Holdings Inc. (NASDAQ: BKNG), has been fined over $570,000 (€475,000) by the Dutch Data Protection Authority (Autoriteit Parsoonsgegevens). The fine was imposed after it was found that Booking.com failed to report, what amounts to a serious data breach, within 3 days (72 hour) of the data breach discovery, as mandated under General Data Protection Regulation (GDPR). The data breach involved the exposure of sensitive personal and financial details of more than 4,100 customers, including credit card details. According to the regulatory authority, Booking.com delayed reporting the incident for 22 days which placed them in “serious violation” of their regulatory compliance requirements.

Research suggests the average time it takes organizations to discover a breach is over 200 days and around 70 days to contain it. It is clear that many companies do not have adequate procedures and solutions in place to identify, assess, and address data breach incidents even though they are becoming more commonplace.

One particular area that can cause headaches for IT security teams is the print environment and in particular, employees printing documents while working from home. Home office print devices are often not secure and organizations may lack the ability to track and audit home office printing content and activity. This raises the question – is home office printing by employees leaving organizations open to a data breach, non compliance and a potential costly fine?

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