Anthony

To Anthony. I wanted to share a very nice compliment about you from one of our customers regarding their recent service call. “Anthony went above and beyond to help me resolve my problem. He was patient and troubleshooted all of the issues I was mentioning and tested each thing to make sure it worked. If

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From Deborah

What can I say, I am going to brag a little here about my grandson’s baseball team?  Back in June we went to the World Series in Alabama. All in all, they didn’t do too bad for not having much practice, since everything was shut down. Out of 28 teams they came in 15th place and

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Industry News

Ricoh posts last quarter’s earnings Total sales down 26.2% to 352.2 billion yen ($3.3 billion) Gross profit down 33.8% to 122 billion yen Operating profit was a loss of 21.2 billion yen Profit attributable to owners of parent was a loss of 18.6 billion yen Office Printing division hardware sales down 32.1% to 174.7 billion

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Industry News – Xerox

Xerox downgraded the Fitch Ratings credit-rating agency announced that it revised its Rating Outlook for Xerox from Stable to Negative firm said its rating actions followed Xerox’s second-quarter revenue decline of 35% noted that lost post-sale revenue (such as toner cartridges, paper, etc.), which declined 34%, will likely not be recovered. Xerox’s business “has also

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Canon confirms major ransomware attack has taken down its systems

Canon confirms major ransomware attack has taken down its systems By Joel Khalili 3 days ago Canon ransomware attack takes down website, email and various other services (Image credit: Canon) Update: An internal memo delivered to Canon staff has confirmed the company is suffering the effects of a ransomware attack. “Canon U.S.A, Inc. and its subsidiaries understand the

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Motivational Monday

“Great things are not done by impulse, but by a series of small things brought together. And great things are not accidental, but must certainly be willed” – Vincent Van Gogh One of my favorite inspirational things to do is to listen to podcasts about people that have MADE IT, because most of them, the

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Reward in Risk

Agent of Change: Kyocera Difference Maker Oscar Sanchez Sees Reward in Risk Thursday, August 6, 2020 Erik Cagle Oscar Sanchez, Kyocera The great Russian writer Leo Tolstoy once observed, “Everyone thinks of changing the world, but no one thinks of changing himself.” But with all due respect to the man who penned “War and Peace,”

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“Just Blog”

Writing a blog is not typically ME, although I enjoy sharing a story with a little bit of Je ne sais quoi, food for thought, or fun Putting my thoughts to pen and pad do not flow as effortlessly, How can you see the excitement as I reach a pinnacle point of my tale, the

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Electrical Storm

Yep! It’s that time again. Dadgum thunderstorms. Lights goes out in your office. Few seconds later…. Lights come back on. While we welcome the rain, we cringe when the lights keep flickering. Now the office MFP will not print the documents you need to give out in that morning meeting. Darn it!  So you call

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Congressman Dan Crenshaw Thursday August 6 at 9:00 am

Houston Northwest Chamber of Commerce’s ongoing KEYNOTE SERIES will feature Congressman Dan Crenshaw at 9:00 am Thursday August 6. www.HoustonNWChamber.org This event is presented by Lone Star College – University Park   AND   cycreekstoptheflooding.com “Get insight into what is going on in Washington DC in regards to COVID, local flood control and the possibility of additional

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Work from home study

Work from home study published Survey research published by Harvard Business Review Studied all the employees that Microsoft sent home to work remotely “People were ‘on’ four more hours a week, on average” Work days on average are now longer People were taking time out during the day for things like: Walking dog Teaching child

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Toner Cartridges

Ninestar battles OEMs over firmware Ninestar of China, owner of Lexmark, is launching new solution which is being advertised as helping customers use its non-OEM toner cartridges by getting around manufacturer’s firmware that prevents non-OEM cartridges Named the “Upgrade without Unpacking Solution”, updates cartridges affected by firmware upgrades without opening the packaging Claims that its

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From Darly

While printers and copiers have largely been relegated to the past in the public mind, these devices still play an important role in office life. There are many times in the business world when digital files just won’t do, and many professionals still prefer paper copies of their documents to digital files. This makes it

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Motivational Monday

“ It’s not the mountain we conquer but ourselves” – Edmund Hillary I’ve been my own worst critic, my own worst enemy countless times. Sometimes it’s just a matter of getting out of our own head, and taking action!  Putting that one foot in front of the other. In yoga, there is this saying, where

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Security

Xerox security issue in MFPs/printers Company sent out a bulletin warning that some of its devices are at risk from the Ripple20 security vulnerability Ripple20 affects devices that use Treck Software to manage their TCP/IP stack The bulletin lists a number of devices that are made by Fujifilm for Xerox that have this issue ‘we

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