Motivational Monday

“ Every decision for something is a decision against something else” I’m going out on a limb here and quoting my favorite Netflix TV show – DARK, for my motivational Monday blog. I’ll also give credit to the Internet Gods, that have shown me that there are MANY versions of this quotation; credit additionally to:

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Security Risks

By: Key Kain on August 11th, 2020 What are the Security Risks Associated with the use of Unmanaged Print Devices? Are thousands of work-from-home employees from across the United States tempted to introduce unmanaged technology (and the associated cyber threats) through a personal printer to their workplace network? I had never thought of this. Until one day…

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Customer Satisfaction

Customer Satisfaction is our top priority to everyone at OSOT. How do we measure customer satisfaction? One method that we utilize is called Net Promoter Score. The Net Promoter Score system captures feedback via a customer survey after service has been completed on the customer’s MFP or printer. This feedback generates a rating among companies

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Hurricane Laura

Laura has prompted hurricane and storm surge warnings for the northwest Gulf Coast. A storm surge warning is in effect from Freeport, Texas, to the mouth of the Mississippi River in southeast Louisiana, including Galveston Bay and areas inside the Port Arthur, Texas, hurricane flood protection system. This means a life-threatening storm surge is expected. Residents in

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Security…

Uber’s former security chief was charged with attempting to conceal from federal investigators a hack that exposed the email addresses and phone numbers of 57 million drivers and passengers. The criminal charges filed in U.S. District Court in San Francisco against Joe Sullivan, 52, are believed to be the first against an executive stemming from

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Microsoft to roll out new security protocol

Microsoft to roll out new security protocol announced that the Transport Layer Security (TLS) 1.3 protocol is now enabled by default in Windows 10 Insider Preview builds will be rolled out to all Windows 10 systems. latest version of the traffic encryption protocol was approved and published in 2018, providing improved communication security compared to

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Potential security risks may exist

Fujifilm admits issues with Ripple20 Fujifilm makes most of the current Xerox branded printers, MFPs and PPS In a notice to its customers, “Recently we have found that potential security risks may exist (Ripple20: CVE-2020-11896, etc.) for some of our multi-function and office printers” “We are in the process of preparing new firmware, and plan

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Houston-area tolls waived

All Houston-area tolls waived ahead of Hurricane Laura, Gov. Abbott says – All tolls on Houston-area toll roads will be temporarily waived to help those evacuating as a result of Hurricane Laura, Texas Governor Greg Abbott announced on Tuesday evening. The Texas Department of Transportation is waiving all tolls along the agency’s portion of SH 99/Grand Parkway

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The Best Snickerdoodle Cookie Recipe

SOFT AND CHEWY SNICKERDOODLE COOKIES The popular cinnamon-sugar soft and chewy sugar cookie recipe. This was one of the first cookie recipes I made as a kid. I made this snickerdoodle cookie recipe and it is the best I have ever tasted. This is such a popular Christmas cookie because I have yet to find anyone who doesn’t

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Shandon Compliment

Shandon, here is a very nice compliment from one of your customer surveys regarding a service call. “I called with my request, got a speedy response from Deborah, and quick supply run from Shandon. Terrific service!! He checked our copier at my request to see if it needed cleaning of some kind, and determined it

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From Kristina

In times full of uncertainty and change, one can only try to find the silver lining in what seems to be a lot of set backs in the world. With such perceived hard times, welcoming change is really the only solution as the only constant IS change. As we find ourselves home more and attending

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State of Higher Education Meeting

https://zoom.us/webinar/register/WN_bkDjVJoJQ-Wx-GRZLTyUyg September 1 from 11;30 am – 1 pm, The Houston Northwest Chamber of Commerce is presenting “The State of Higher Education as part of their “KEYNOTE SERIES”. The four speakers include Dr. Shah Ardalan of Lone Star College, Melinda Kirtley of Our Lady of the Lake University, Dr. Tyrone Tanner of Prairie View University

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Motivational Monday

“Failure is simply the opportunity to begin again, this time more intelligently “ – Henry Ford As someone in sales, that certainly has lost business opportunities – I believe the most important question when I lose is to ask why. Why not me, my solution OR why did my competition beat me? Without the why,

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Working from home hurts productivity

According to research recently published by Victoria University of Australia Claims it was cause millions of dollars to be wiped from the economy data suggested that productivity losses were between 1% and 3% equivalent to between 5 and 15 minutes of an 8-hour workday  school and childcare closures only worsened productivity levels, with parents distracted

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Expats Heaven

For folks that are getting close to the retirement age, looking for a retirement spot that is inexpensive, secure, has excellent medical facilities and beautiful beaches, is essential if we want to spend our golden years enjoying ourselves with a fix income. Doing some research, several places came up, but the one that caught my

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Recognizing the good work

Dallas and Miguel both received positive customer feedback this week from customers they serviced. On a scale of 1 – 10, with 10 being the best, they both were rated 10 for “Technician left the equipment repaired to your satisfaction”, “Rate our Technician overall” and “How likely is it that you would recommend our company

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cycreekstoptheflooding.com

Our message to residents in the Cypress Creek Watershed from cycreekstoptheflooding.com Developing Problem It’s late August – the heart of the storm season.  It’s going to be an interesting next several weeks as we look toward the sea.  Buy flood insurance.  ANY place in Harris County can flood, don’t be another surprised flooding victim.  “I’ve

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Joie de Vivre

Joie de Vivre- French for “Joy of Life”, One thing I love about traveling is learning new and interesting stuff. Ever since my 1st trip to Europe I was captivated by their way of living. Very relaxed, so stress free, no rushing, happy, drinking coffee, having a cigar and deep, fun conversations. I just had

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Master’s Degree

In August of 2016, my Son began his 1st year of college. It was a very proud moment in my life as I watched him organize his dorm room. He was so excited with this new adventure of being 8 hours away from home. Four years later he is beginning another adventure! He is attending

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COVID-19 Fraud

 Protect Yourself Against COVID-19 Fraud Recently, the IRS Criminal Investigation Unit has seen an uptick in scam cases related to COVID-19 and Economic Impact Payments (EIP). This attempted scam may be in the form of phone calls or emails by individuals posing as the IRS attempting to gather sensitive personal information. While members of the IRS Wage

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Motivational Monday

“Whatever you can do, or dream you can, begin it. Boldness has genius, power and magic in it” –  Goethe In my lifetime, never has there been the opportunity to grow as an entrepreneur, than now. The nature of life for most of us has been altered in 2020 in ways I do not believe

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Security & Ransomware

Canon ransomware attack update Bank Info Security magazine published article with update on recent event According to Emsisoft Security, the Maze ransomware group has posted on its Dark Web website some of the data is claims it stole from Canon USA Claims it posted only 5%, or 2.5GB of the data it now has possession

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Great Job Dallas!!

I received a very nice compliment from one of our customers regarding a service call completed by our Tech, Dallas. Dallas repaired the customer’s Bizhub C654e. “By the way, Dallas is Awesome!!!!  He is always polite, friendly, keeps me posted on what he found and makes sure that I don’t need anything before he goes.

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Pumpkin Alfredo

Pumpkin Season is right around the corner now that school is starting. I wanted to share a pasta recipe my family loves this time of year as things get a little cooler outside. I found this recipe on Yellow Bliss Road several years ago. Enjoy!   PUMPKIN ALFREDO Kristin This Pumpkin Alfredo is creamy, rich

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Looking Up

The night sky is really interesting to see right now. We can see the Moon and Venus very close together in the sky before sunrise Friday August 14 – Sunday August 16. In the evening, Planets Jupiter and Saturn are easily visible with Mars sandwiched in between them. Neptune is also a very bright up

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