Customer Satisfaction Service Survey

Office Systems of Texas Closed Call Completed Date: 11/30/2018 4:21 PM Survey Sent To:  Help Desk Call Opened: 11/29/2018 11:30AM Model: Konica Minolta C652 Technician: Dallas Dispatcher/Call Description:  Service Department/Yellow streaks. Rate our dispatch overall (ease of placing a service call etc.) 10 of 10 Communication to keep me informed if needed 10 of 10 Technician left the

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Customer Satisfaction Service Survey

Completed Date: 11/30/2018 3:54 PM Survey Sent To: Marie Call Opened: 11/28/2018 12:09 PM Model: Konica Minolta C308 Call Closed: 11/28/2018 2:15 PM Technician: Andrew Dispatcher/Call Description: Deborah/machine is locked up & not printing Rate our dispatch overall (ease of placing a service call etc.) 10 of 10 Communication to keep me informed if needed 10 of 10

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Service Survey Result for Miguel

Survey Sent To – Patrick Call Opened: 11/28/2018 11:17 AM Model: Samsung ML-3712ND Call Closed: 11/28/2018 2:14:00PM Technician: Miguel Dispatched: 11/28/2018 1:34 PM Arrival Date: 11/28/2018 1:53 PM Dispatcher/Call Description: Matilde/Needs paper message but has paper Rate our dispatch overall (ease of placing a service call etc.) 10 of 10 Communication to keep me informed if needed 10 of

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Konica Minolta at HPE Discover 2018

Solutions to Empower and Future-Proof SMB IT Today – Konica Minolta at HPE Discover 2018 Posted on November 28, 2018 by IA Staff Langenhagen, Germany, 28 November 2018  At this year’s event from November 27 to 29 in Madrid, HPE Discover is providing an extraordinary platform for a dialogue tailoring the IT solutions of tomorrow to today. As

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Workplace of the Future from Konica Minolta

Konica Minolta Strengthens Workplace of the Future Offering with the Launch of the Acuant i-Dentify 150 Scanner to Confirm Visitor Identity Nov. 28, 2018 (GLOBE NEWSWIRE) — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced selection of the Acuant i-Dentify™ 150 Scanner, with Wintech’s ID Scan & Validate Subscription Plug-In, to complement the ALICE®

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Office Systems of Texas is your source in Houston for Konica Minolta Production Print Sales/Leasing and Service

Konica Minolta Excels in the Light to Mid-Production Space for Both Color and Monochrome The Konica Minolta AccurioPress C3080 delivers a wide range of production print capabilities to growing CRD and commercial pay-for-print organizations,” said David Sweetnam, Keypoint Intelligence’s Director of EMEA/Asia Research & Lab Services. “Chief among these advancements is the system’s unique ability

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Make A Difference

I am a volunteer at this wonderful shelter and I encourage you to get involved. Adopt, foster, volunteer and/or donate. www.aartexas.org/get-involved/wishlist Abandoned Animal Rescue’s (AAR) mission is to shelter homeless pets until they are placed into permanent homes and to work towards ending pet overpopulation that results in the euthanasia of unwanted cats and dogs.

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Office Systems of Texas achieves Konica Minolta Pro-Tech Certification for 8th Year in a row!

Congratulations on achieving KMBS Pro-Tech certification for 2019! We are pleased to inform you that you have been certified as a Konica Minolta Pro-Tech Service Provider for 2019! Please watch for a personalized letter confirming your 2019 Pro-Tech certification from Jim Ingrassia in the near future. In the meantime, your KMBS Regional and District Service

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New EPSON Business Ink Printers for MPS from Office Systems of Texas

Epson Introduces WorkForce Pro WF-C500R Series with Replaceable Ink Pack System and Epson Print Admin Software Solution Epson America, Inc., a leading provider of printing solutions, today announced the new WorkForce® Pro WF-C500R Printer Series, powered by PrecisionCore®. With Epson’s innovative Replaceable Ink Pack System, the WF-C579R and the WF-C529R offer low color printing costs. Extra high-capacity ink packs can

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Shandon, Good Job!

Survey Sent To: Jessica H 11/19/2018 10:42 AM Model: Konica Minolta 308 Call Closed: 11/19/2018 11:56 AM Technician: Shandon Eating originals through adf. Check & clean. Hrs 7:00 – 3:30pm. Rate our dispatch overall (ease of placing a service call etc.) 10 of 10 Always prompt and timely   Communication to keep me informed if needed

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Dispatcher Phoenix ECM Solution available from Office Systems of Texas

Konica Minolta’s Dispatcher Phoenix Recognized as a Top Business Solution Ramsey, NJ, Nov. 20, 2018 (GLOBE NEWSWIRE) — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announced that it has received recognition in the 2018 Enterprise Content Management (ECM) Buyer’s Guide for the company’s Dispatcher Phoenix ECM solution. Published by Solutions Review, the Buyer’s Guide serves

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Thanks for Thanksgiving

We have a lot to be thankful for in Houston, Texas. We have a freedom to enjoy a quality of life that would have been unheard of in 1621 when the Pilgrims’ Thanksgiving was held. They and other people alive at that time most certainly could never be able to imagine the things we take

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Thanksgiving, we have a lot to be thankful for…

Thanksgiving Day, annual national holiday in the United States and Canada celebrating the harvest and other blessings of the past year. Americans generally believe that their Thanksgiving is modeled on a 1621 harvest feast shared by the English colonists (Pilgrims) of Plymouth and the Wampanoag people. The American holiday is particularly rich in legend and symbolism, and the traditional fare of the Thanksgiving meal typically includes turkey, bread stuffing, potatoes, cranberries,

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There is a cost to doing nothing

News From Microsoft As you may know, Microsoft announced the End of Life for their Server 2008 platform to be January 14th 2020.  With over 4,000,000 of these servers still in operation across the United States, it’s time to start seriously looking into and budgeting for the future.  There are several reasons to make sure

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Konica Minolta Workplace Hub Platform

Tokyo (Nov. 8, 2018) — A new survey by Konica Minolta Inc. into small- and medium-sized businesses (SMBs) has revealed that the vast number of IT challenges experienced daily are actively hampering business’ success. Linked to the latest release of its technology platform, Workplace Hub, Konica Minolta commissioned the research to further reinforce its understanding of

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Veterans Day, November 11

Veterans Day (originally known as Armistice Day) is an official United States public holiday, observed annually on November 11, that honors military veterans; that is, persons who served in the United States Armed Forces. It coincides with other holidays, including Armistice Day and Remembrance Day, celebrated in other countries that mark the anniversary of the end of World War I; major hostilities of World

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Industry News

  Xerox Cut 900 Jobs in Q3 Xerox cut 900 jobs and reduced severance payments in Q3 as part of ongoing restructuring efforts under Icahn-appointed leadership. In addition to these cuts, Xerox reduced severance in 2018, paying out $40 million in Q3 compared to the $39 million paid for the 600 layoffs in Q3 2017. In continued

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Silver Seal!

Ray attended Konica Minolta’s bizhub PRESS 6136/1250 and PRO 1100 technical training class in September. Ray received a Silver Seal for the class! In order to achieve a Silver Seal a student needs to meet the following:  Overall scores of 4.0 or above (out of 5) in each rating criteria, an average of 90% or

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2018 elections

2018 elections in the United States will be held on Tuesday, November 6, 2018. These midterm elections will take place in the middle of Republican President Donald Trump’s first term. All 435 seats in the United States House of Representatives and 35 of the 100 seats in the United States Senate will be contested. In addition,

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